Knowledge base for DRAWings Embroidery Software
If you encounter a CBU Failure error when launching DRAWings, it typically indicates an issue with the USB security dongle or the software key activation. This error can occur shortly after installation or when reinserting the USB dongle, and it prevents the software from launching properly. Follow the steps below to resolve the issue. Step…
If you encounter problems during the installation of DRAWings, several common issues can often be resolved with a few simple steps. Follow the instructions below to ensure a smooth installation process and verify that your system meets the necessary requirements. Step-by-Step Guide to Resolve Installation Issues Additional Tips for a Successful Installation By following these…
DRAWings software includes an advanced security feature designed to handle exceptions that may occur when working on complex designs. This feature allows you to recover your work by undoing the last action that caused instability, enabling you to continue from that point without losing progress. If an “Unhandled Exception” error message appears, follow the steps…
DRAWings embroidery software relies heavily on your system’s graphics capabilities, particularly 3D graphics rendering. If you encounter an error message like “3D Engine Failed” when trying to start DRAWings, it may indicate that your PC’s graphics card doesn’t meet the software’s minimum requirements, or there may be an issue with your graphics settings. This guide…
Step 1: Identify Your Graphics Card Before you can download a driver, you need to know which graphics card you have. Here’s how to find it on Windows: Once you know your GPU model, proceed to the corresponding driver website to download the latest driver. Step 2: Download and Install NVIDIA Drivers Step 3: Download…
If DirectX wasn’t installed during your software setup, you can manually install it by following these steps: Option 1: Using the Installation CD Option 2: Using the System Directory Navigate to the following folder on your system Following these steps will install DirectX, enabling the software to run smoothly.
If you didn’t register your software during installation or startup, you can register it anytime by following these steps. For DRAWings X, XI, and XII For DRAWings 8 and earlier versions IMPORTANT: For Offline Registration If you don’t have an internet connection: Following these steps will allow you to register your software and access support…
If you’re unable to log in to the Members’ Area, it’s likely because your software license has not been registered. To resolve this, please refer to the “How can I register my license?“ topic in the Knowledge Base and follow the provided instructions. Once your license is registered, you’ll be able to access the Members’…
A Key Form may be requested from our Support team to check the validity of your Security key. To create and send the Key Form from within DRAWings, follow these steps: Following these steps ensures that our Support team has the information needed to assist you effectively.