Creating Holly Berry Designs: Basic Shapes & Node Editor Tutorial
Learn how to create a beautiful holly berry design using basic shapes and the Node editor in our embroidery software.
How to Create a Custom Split Design and Add Knock-Down Stitches
How to Create a Custom Split Design and Add Knock-Down Stitches. In this tutorial, we will guide you through the process of creating a custom split design
Setting DRAWings to Use the High-Performance Graphics Card on Windows 11
If your computer has two graphics cards (typically an integrated card and a more powerful dedicated NVIDIA or AMD graphics card), you may need to configure Windows 11 to use the NVIDIA/AMD card for DRAWings. This can improve the performance and stability of the software. Follow these steps to set DRAWings to run on your…
How to Reset DRAWings if It Stops Responding Due to an Unsupported File
If DRAWings is unresponsive due to an unsupported file being opened, it may try to load this file each time it starts, causing the software to freeze. To fix this, reset the software installation by following these steps: Steps to Reset DRAWings (X, XI or XII) on Windows Steps to Reset DRAWings (X, XI or…
How to Collect and Send Required Information for DRAWings Support
If you experience any issues with your DRAWings software, please gather and send us the following information to help us diagnose and resolve the problem: Serial Number, Application Log, and System Information. Follow the instructions below to locate and attach each file. USB or Software Key Serial Number Collect the Application Log For DRAWings PRO…
Resolving “Network Error 99” or “Network Error 499” in the Software Key Login Tool for DRAWings
If you encounter Network Error 99 or Network Error 499 when using the Software Key Login tool in DRAWings, follow the instructions below for your operating system (Windows or macOS) to resolve the issue. These steps involve restarting the Software Key Login service and deleting specific files that may be causing the network error. For…
How to Transfer Your DRAWings License to a New Computer (Mac or Windows)
How to Transfer Your DRAWings License to a New Windows Computer If you need to move your DRAWings license from one computer to another, you can do so by logging out of the software key on the original computer and reactivating it on the new one. This process requires the Software Key Login service and…
Understanding and Resolving CBU Failure or Error #80004002 in DRAWings
If you receive a CBU Failure or Error #80004002 when launching DRAWings, it means the software cannot detect the USB security key (dongle). This error can occur due to connection issues, outdated drivers, or a defective dongle. Follow the steps below to troubleshoot and resolve the issue: Step-by-Step Troubleshooting Additional Diagnostic Steps for Persistent Issues…
Where can I find the Serial number of my USB key
If you need to find the serial number for your DRAWings USB key, you can do so directly within the software. The serial number is essential for support, troubleshooting, and certain activation processes. Here’s how to find it: Make a note of this serial number for future reference. If you encounter any issues with your…