Resolving “Network Error 99” or “Network Error 499” in the Software Key Login Tool for DRAWings

If you encounter Network Error 99 or Network Error 499 when using the Software Key Login tool in DRAWings, follow the instructions below for your operating system (Windows or macOS) to resolve the issue. These steps involve restarting the Software Key Login service and deleting specific files that may be causing the network error. For…

Understanding and Resolving CBU Failure or Error #80004002 in DRAWings

If you receive a CBU Failure or Error #80004002 when launching DRAWings, it means the software cannot detect the USB security key (dongle). This error can occur due to connection issues, outdated drivers, or a defective dongle. Follow the steps below to troubleshoot and resolve the issue: Step-by-Step Troubleshooting Additional Diagnostic Steps for Persistent Issues…

Resolving “Unhandled Exception” Errors in DRAWings

DRAWings software includes an advanced security feature designed to handle exceptions that may occur when working on complex designs. This feature allows you to recover your work by undoing the last action that caused instability, enabling you to continue from that point without losing progress. If an “Unhandled Exception” error message appears, follow the steps…

DRAWings Fails to Launch (For DRAWings 8 and Earlier Versions)

DRAWings embroidery software relies heavily on your system’s graphics capabilities, particularly 3D graphics rendering. If you encounter an error message like “3D Engine Failed” when trying to start DRAWings, it may indicate that your PC’s graphics card doesn’t meet the software’s minimum requirements, or there may be an issue with your graphics settings. This guide…

DirectX was not installed, during the installation (for DRAWings 8 or Earlier Versions)

If DirectX wasn’t installed during your software setup, you can manually install it by following these steps: Option 1: Using the Installation CD Option 2: Using the System Directory Navigate to the following folder on your system Following these steps will install DirectX, enabling the software to run smoothly.